Shipping policy
SHIPPING POLICY / AFLEWERINGSBELEID
Thank you for shopping with MAKEWAY. We are committed to getting your order to you as quickly and safely as possible.
Dankie dat jy by MAKEWAY koop. Ons is daartoe verbind om jou bestelling so vinnig en veilig moontlik by jou te kry.
Shipping Locations / Afleweringsgebiede
We currently deliver nationwide within South Africa only.
Ons lewer tans landswyd slegs binne Suid-Afrika af.
Processing Time / Verwerkingstyd
Orders are usually processed within 1–3 business days after payment has been received.
Bestellings word gewoonlik binne 1–3 werksdae verwerk nadat betaling ontvang is.
Please note that orders are not processed on weekends or public holidays.
Neem asseblief kennis dat bestellings nie oor naweke of openbare vakansiedae verwerk word nie.
Delivery Time / Afleweringstyd
Estimated delivery time is usually between 5–15 working days, depending on your location and courier operations.
Geskatte afleweringstyd is gewoonlik tussen 5–15 werksdae, afhangend van jou ligging en koerierdienste.
Delivery times are estimates and may occasionally be affected by courier delays, high order volumes, public holidays, or unforeseen circumstances.
Afleweringstye is slegs skattings en kan soms beïnvloed word deur koeriervertragings, hoë bestelvolumes, openbare vakansiedae of onvoorsiene omstandighede.
Shipping Costs / Afleweringskoste
Shipping costs are calculated separately at checkout and are the responsibility of the customer.
Afleweringskoste word apart by checkout bereken en is die verantwoordelikheid van die kliënt.
Tracking Information / Opsporing van Bestellings
Once your order has been shipped, tracking information will be provided where available.
Sodra jou bestelling versend is, sal opsporingsinligting voorsien word waar beskikbaar.
Delays / Vertragings
While we do our best to ensure fast delivery, MAKEWAY cannot be held responsible for delays caused by courier companies or circumstances outside our control.
Hoewel ons ons bes doen om vinnige aflewering te verseker, kan MAKEWAY nie verantwoordelik gehou word vir vertragings wat deur koeriermaatskappye of omstandighede buite ons beheer veroorsaak word nie.
Incorrect Delivery Information / Verkeerde Afleweringsinligting
Customers are responsible for ensuring that shipping details are correct when placing an order.
Kliënte is verantwoordelik om seker te maak dat afleweringsbesonderhede korrek is wanneer 'n bestelling geplaas word.
MAKEWAY cannot be held responsible for failed deliveries due to incorrect addresses or contact information.
MAKEWAY kan nie verantwoordelik gehou word vir mislukte aflewerings as gevolg van verkeerde adresse of kontakbesonderhede nie.
Incorrect Delivery Information / Verkeerde Afleweringsinligting
Customers are responsible for ensuring that shipping details are correct when placing an order.
Kliënte is verantwoordelik om seker te maak dat afleweringsbesonderhede korrek is wanneer 'n bestelling geplaas word.
MAKEWAY cannot be held responsible for failed deliveries due to incorrect addresses or contact information.
MAKEWAY kan nie verantwoordelik gehou word vir mislukte aflewerings as gevolg van verkeerde adresse of kontakbesonderhede nie.
Incorrect Delivery Information / Verkeerde Afleweringsinligting
Customers are responsible for ensuring that shipping details are correct when placing an order.
Kliënte is verantwoordelik om seker te maak dat afleweringsbesonderhede korrek is wanneer 'n bestelling geplaas word.
MAKEWAY cannot be held responsible for failed deliveries due to incorrect addresses or contact information.
MAKEWAY kan nie verantwoordelik gehou word vir mislukte aflewerings as gevolg van verkeerde adresse of kontakbesonderhede nie.