Frequently Asked Questions (FAQ)

Frequently Asked Questions

πŸ›’ Orders & Payment

How do I place an order?

Simply browse our store, add your chosen product(s) to your cart, and proceed to checkout. We accept secure online payments through our payment gateway.

Is it safe to pay online?

Yes, absolutely. All transactions on our store are secured and encrypted. We do not store your payment details.

Can I change or cancel my order after placing it?

Please contact us as soon as possible if you need to make changes. Once an order has been dispatched, we are unable to make changes or cancellations.

🚚 Delivery & Shipping

Do you deliver across South Africa?

Yes! We currently deliver to all major areas across South Africa. Please refer to our Shipping Policy for full details on delivery times and rates.

How long does delivery take?

Delivery typically takes 3–7 business days depending on your location. Remote areas may take slightly longer.

How will I know when my order has been shipped?

You will receive an email notification with tracking information once your order has been dispatched.

πŸ“¦ Products

Is the DriveAir Pro compatible with all vehicles?

Yes! The DriveAir Pro is compatible with standard car tyres, caravan tyres, motorcycle tyres, bicycle wheels, and more. It connects via a standard 12V car power outlet (cigarette lighter socket).

Can the BlazeClean replace my household vacuum cleaner?

The BlazeClean is designed for quick, convenient cleaning β€” perfect for cars, caravans, tents, and small spaces. It is not intended to replace a full-size household vacuum cleaner, but it is excellent for everyday messes and on-the-go use.

What is included in the Combo Pack?

The Ultimate Car Care & Camping Combo Pack includes both the DriveAir Pro Portable Tyre Inflator and the BlazeClean 2-in-1 Car Vac & Blower β€” everything you need for the road and the outdoors.

πŸ”„ Returns & Refunds

What is your return policy?

We want you to be happy with your purchase. Please refer to our Refund Policy for full details on returns and refunds.

What if my product arrives damaged?

If your product arrives damaged or faulty, please contact us immediately with photos of the damage and we will resolve it as quickly as possible.

πŸ“¬ Contact & Support

How can I contact MAKEWAY?

You can reach us via our Contact page. We aim to respond to all enquiries within 1–2 business days.